As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
We like to speak with the customers who sign up for the new features.
You should receive an email from our Sales team shortly, if you haven't received one already. Could you please reply to that email for follow up?
Feel free to reach out to them or me in case you face any further issues.
Unable to sign up for Kinvey's HIPAA offering announced on April 4. It appears an administrator has to approve my account. I submitted the request on April 13. Still waiting...
Any help is greatly appreciated.