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Reset password feature not workinh

I am trying to use the reset password feature, making post requests like this one:


(With a empty post body, and with app credentials)


But never received any email .

I also tried


in java, but also did nor receive any emails.


What am i doing wrong?



1 Comment

Hello Eduardo,

Our logs show that the attempt failed with due to invalid credentials. Can you verify that the email for this user in the Users collection is actually correct and valid.

If you are certain that it is then make sure that this user has not been disabled (or suspended).

Finally, if neither of those two suggestions resolved your problem, please add as a collaborator for this app/KID and we will login to your console and review the problem there.



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