As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
My business is depend on Kinvey to save and update information for users. I have be experiencing Non-reasonable task timed out for every Tuesday! The system work fine on other days. But on Tuesday, I have a hard time saving thing to collections. At first I think there is something wrong with my business logic code, but I can't find any errors. and it work fine ONLY EXCEPT TUESDAY! It really effect me and my client. I have been trying to contact Kinvey by email but NOBADY reply me.