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Execution of a background task time out for no reason

My business is depend on Kinvey to save and update information for users. I have be experiencing Non-reasonable task timed out for every Tuesday! The system work fine on other days. But on Tuesday, I have a hard time saving thing to collections. At first I think there is something wrong with my business logic code, but I can't find any errors. and it work fine ONLY EXCEPT TUESDAY! It really effect me and my client. I have been trying to contact Kinvey by email but NOBADY reply me. 

1 Comment


  1. Can you let me know which collection you are trying to save?
  2. How much time does it take on Tuesday when you see the issue? Otherwise in how much time it saves?
  3. Do you have any PreSave/ PostSave hook implemented for that collection?



Kinvey Support


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