As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
I have problems deleting files from my Application. And I don't get any reason.
I delete two files, both exist, I can show both images:
first with id xxx_XX_XXX: call delete (through Java SDK and via Rest), Result: everything works fine, image deleted, metadata deleted
second with id xxx: call delete, Result: image deleted, metadata not deleted, error from the system: Blob not found
now I have files without a blob inside my application which I can not delete because I always get the error "Blob not found"
Can you please help me with this problem?
As file upload to Kinvey is a two step process, it might be possible that you uploaded the metadata but didn't finish the file content upload.
Have you tried to delete this file manually using Kinvey Console?