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Newly created columns not showing up in Kinvey Console 5.0
P
Phil K
started a topic
about 6 years ago
Hi Guys
Using the new console.
Seem to be having problems with columns being displayed in the new console. Newly added columns wont show up and sometimes I can't add them.
Sorry don't have perfect preconditions but here is one use case
1. Collection browser open with collection - can see columns
2. Run business logic that has update and adds new column
3. Query collection to check column exists - yes it does, returned with fetch
3. Refresh collection view - no column
4. Hard refresh page - no column
Not sure what is happening. I have also had trouble just adding columns via the browser, seems to be intermittent. Will look for preconditions.
Best Answer
B
Billy Gee
said
about 6 years ago
Hello Phil,
The reset button has worked to clear this problem for other environments so this is puzzling. I would like to ask you to try the reset again and see if that clears the problem.
If it still doesn't clear the problem, please click the column icon (the black square next to the + Add Column" link) and this time click the "Hide All" button and go back to explore the collection. You should see no columns at that point. Then go back to the Columns popup and click the "Show All" button. Then go back to the collection and see if you see any or all columns.
If that doesn't fix the problem, then try the reset button again one more time and see if that worked. If it doesn't then we have a different problem that we will need to investigate further.
Also note that the little black square icon next to the "+ Add User" link should look like a little spreadsheet with a heading and three columns, not a black square.
If none of this works, I have another step we can take. Also, Engineering is already looking at this issue so we may know more shortly as well.
Please let me know if you have any questions, otherwise, we look forward to hearing back from you.
Which browser you are using? What's the browser version?
For which collection you are seeing this issue?
Is this issue intermittent?
Can you share with me the BL code that updates and adds new column?
The old version of the console is still accessible here: https://legacy.kinvey.com/. You can use it as a fallback till we resolve your issue with new console.
Thanks, Pranav Kinvey
P
Phil K
said
about 6 years ago
Hi Pranav
Chrome 56.x
It has happened with any collection, I have noticed it a couple times (sorry I am keeping an eye out for better pre-conditions)
Are you able to see the newly added column (which was added using BL code) in the old version of the console which is still accessible here: https://legacy.kinvey.com/?
Are you seeing the same issue if you try with different browsers?
Thanks, Pranav Kinvey
P
Phil K
said
about 6 years ago
The columns eventually show up in the new console. And yes the columns are immediately available in the old console.
Ok just tried to replicate it and can't replicate it now. Dammit.
Happy to close it I can't seem to replicate properly which doesn't help :|.
PS would love ctrl+s back for save in BL
W
Wani
said
about 6 years ago
Hi Phil,
The request to support hotkeys (ctrl/cmd) is already in the Engineering queue. It should be available shortly.
Regards,
Wani
WEBCLI-1988
P
Phil K
said
about 6 years ago
Thanks Wani, love some hotkey action.
So found a pre-condition:
Cleared all users via settings
Created user using add user
User was active and could authenticate but would now show in table.
Tried refreshing table and tried doing a hard refresh of the page. Still wont show up for me. See image below, there is one user but it is not shown.
Only thing I can think of being different to other times is I have my tabs open for some time as I am in and out of console on BL.
Hope this helps guys.
W
Wani
said
about 6 years ago
Hi Phil,
Can you try with latest Chrome (or latest Firefox)? I'm not seeing such an issue with Chrome 57.x.
Regards,
Wani
P
Phil K
said
about 6 years ago
Hey mate, sorry been traveling.
Not sure if it is a specific issue with the user. Finally closed my browser and updated haha. 57.x. The collection says i have 3 users but only two are listed. The one not shown is the one I created when I created the issue initially and I am actively using it. Kid (kid_Byxytefig) See pic
P
Phil K
said
about 6 years ago
Hey mate, sorry been traveling.
Finally closed my browser and updated now on 57.x. My user collection (in console 5) says there are three users but only showing two. The user I cannot see is the one I created in the scenario above. I am actively using that account. The same user is visible in console 4.
ConsoleV5
Console V4
Cheers Phil
P
Pranav J
said
about 6 years ago
Phil,
Please click on the button next to the "Add User" button in the user
collection and try "Reset Column Preferences".
Try to reproduce the problem again and let me know if you are still seeing the issue or not?
Thanks, Pranav Kinvey
P
Phil K
said
about 6 years ago
Still not showing the third user. Strange.
Also really minor bug but it messed up the columns until I refreshed the browswer (see first name missing and last name cut off). Not major but thought I'd share.
Cheers
Phil
B
Billy Gee
said
about 6 years ago
Answer
Hello Phil,
The reset button has worked to clear this problem for other environments so this is puzzling. I would like to ask you to try the reset again and see if that clears the problem.
If it still doesn't clear the problem, please click the column icon (the black square next to the + Add Column" link) and this time click the "Hide All" button and go back to explore the collection. You should see no columns at that point. Then go back to the Columns popup and click the "Show All" button. Then go back to the collection and see if you see any or all columns.
If that doesn't fix the problem, then try the reset button again one more time and see if that worked. If it doesn't then we have a different problem that we will need to investigate further.
Also note that the little black square icon next to the "+ Add User" link should look like a little spreadsheet with a heading and three columns, not a black square.
If none of this works, I have another step we can take. Also, Engineering is already looking at this issue so we may know more shortly as well.
Please let me know if you have any questions, otherwise, we look forward to hearing back from you.
Regards,
Billy Gee
P
Phil K
said
about 6 years ago
Hey Billy Gee
Still present
Steps I took
1. Reset - no change
2. Hide all columns - all hidden
3. Show all columns - all shown
4. Reset - no change
5. Repeat 1-4 again - no change
Out of interest the issue is not present in Firefox haha. Screenshot is of Chrome (top) and Firefox (bottom) at the same time. This issue isn't a biggie but if it helps iron out console 5...
P
Phil K
said
about 6 years ago
Fun Fact... i just cleared my browsing data and now the new row is showing up.
Phil K
Hi Guys
Using the new console.
Seem to be having problems with columns being displayed in the new console. Newly added columns wont show up and sometimes I can't add them.
Sorry don't have perfect preconditions but here is one use case
1. Collection browser open with collection - can see columns
2. Run business logic that has update and adds new column
3. Query collection to check column exists - yes it does, returned with fetch
3. Refresh collection view - no column
4. Hard refresh page - no column
Not sure what is happening. I have also had trouble just adding columns via the browser, seems to be intermittent. Will look for preconditions.
Hello Phil,
The reset button has worked to clear this problem for other environments so this is puzzling. I would like to ask you to try the reset again and see if that clears the problem.
If it still doesn't clear the problem, please click the column icon (the black square next to the + Add Column" link) and this time click the "Hide All" button and go back to explore the collection. You should see no columns at that point. Then go back to the Columns popup and click the "Show All" button. Then go back to the collection and see if you see any or all columns.
If that doesn't fix the problem, then try the reset button again one more time and see if that worked. If it doesn't then we have a different problem that we will need to investigate further.
Also note that the little black square icon next to the "+ Add User" link should look like a little spreadsheet with a heading and three columns, not a black square.
If none of this works, I have another step we can take. Also, Engineering is already looking at this issue so we may know more shortly as well.
Please let me know if you have any questions, otherwise, we look forward to hearing back from you.
Regards,
Billy Gee
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstPranav J
The old version of the console is still accessible here: https://legacy.kinvey.com/. You can use it as a fallback till we resolve your issue with new console.
Thanks,
Pranav
Kinvey
Phil K
Hi Pranav
The column didn't exist the first time.
Will see if I can find a pre-condition.
Pranav J
Thanks,
Pranav
Kinvey
Phil K
Wani
Hi Phil,
The request to support hotkeys (ctrl/cmd) is already in the Engineering queue. It should be available shortly.
Regards,
Wani
WEBCLI-1988
Phil K
Thanks Wani, love some hotkey action.
So found a pre-condition:
Wani
Hi Phil,
Can you try with latest Chrome (or latest Firefox)? I'm not seeing such an issue with Chrome 57.x.
Regards,
Wani
Phil K
Hey mate, sorry been traveling.
Not sure if it is a specific issue with the user. Finally closed my browser and updated haha. 57.x. The collection says i have 3 users but only two are listed. The one not shown is the one I created when I created the issue initially and I am actively using it. Kid (kid_Byxytefig) See pic
Phil K
Hey mate, sorry been traveling.
Finally closed my browser and updated now on 57.x. My user collection (in console 5) says there are three users but only showing two. The user I cannot see is the one I created in the scenario above. I am actively using that account. The same user is visible in console 4.
Console V5
Console V4

Cheers PhilPranav J
Please click on the button next to the "Add User" button in the user collection and try "Reset Column Preferences".
Try to reproduce the problem again and let me know if you are still seeing the issue or not?
Thanks,
Pranav
Kinvey
Phil K
Still not showing the third user. Strange.
Also really minor bug but it messed up the columns until I refreshed the browswer (see first name missing and last name cut off). Not major but thought I'd share.
Cheers
Phil
Billy Gee
Hello Phil,
The reset button has worked to clear this problem for other environments so this is puzzling. I would like to ask you to try the reset again and see if that clears the problem.
If it still doesn't clear the problem, please click the column icon (the black square next to the + Add Column" link) and this time click the "Hide All" button and go back to explore the collection. You should see no columns at that point. Then go back to the Columns popup and click the "Show All" button. Then go back to the collection and see if you see any or all columns.
If that doesn't fix the problem, then try the reset button again one more time and see if that worked. If it doesn't then we have a different problem that we will need to investigate further.
Also note that the little black square icon next to the "+ Add User" link should look like a little spreadsheet with a heading and three columns, not a black square.
If none of this works, I have another step we can take. Also, Engineering is already looking at this issue so we may know more shortly as well.
Please let me know if you have any questions, otherwise, we look forward to hearing back from you.
Regards,
Billy Gee
Phil K
Hey Billy Gee
Still present
Steps I took
1. Reset - no change
2. Hide all columns - all hidden
3. Show all columns - all shown
4. Reset - no change
5. Repeat 1-4 again - no change
Out of interest the issue is not present in Firefox haha. Screenshot is of Chrome (top) and Firefox (bottom) at the same time. This issue isn't a biggie but if it helps iron out console 5...
Phil K
Fun Fact... i just cleared my browsing data and now the new row is showing up.
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