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Newly created columns not showing up in Kinvey Console 5.0

Hi Guys


Using the new console.


Seem to be having problems with columns being displayed in the new console. Newly added columns wont show up and sometimes I can't add them. 


Sorry don't have perfect preconditions but here is one use case


1. Collection browser open with collection - can see columns

2. Run business logic that has update and adds new column

3. Query collection to check column exists - yes it does, returned with fetch

3. Refresh collection view - no column

4. Hard refresh page - no column



Not sure what is happening. I have also had trouble just adding columns via the browser, seems to be intermittent. Will look for preconditions. 



Best Answer

Hello Phil,


The reset button has worked to clear this problem for other environments so this is puzzling. I would like to ask you to try the reset again and see if that clears the problem.


If it still doesn't clear the problem, please click the column icon (the black square next to the + Add Column" link) and this time click the "Hide All" button and go back to explore the collection. You should see no columns at that point. Then go back to the Columns popup and click the "Show All" button. Then go back to the collection and see if you see any or all columns.


If that doesn't fix the problem, then try the reset button again one more time and see if that worked. If it doesn't then we have a different problem that we will need to investigate further.


Also note that the little black square icon next to the "+ Add User" link should look like a little spreadsheet with a heading and three columns, not a black square.


If none of this works, I have another step we can take. Also, Engineering is already looking at this issue so we may know more shortly as well.


Please let me know if you have any questions, otherwise, we look forward to hearing back from you.


Regards,


Billy Gee


  1. The columns eventually show up in the new console. And yes the columns are immediately available in the old console. 
  2. Ok just tried to replicate it and can't replicate it now. Dammit.

Happy to close it I can't seem to replicate properly which doesn't help :|. 

PS would love ctrl+s back for save in BL



Hi Phil,


The request to support hotkeys (ctrl/cmd) is already in the Engineering queue. It should be available shortly.



Regards,

Wani

WEBCLI-1988

Hi Pranav


  1. Chrome 56.x
  2. It has happened with any collection, I have noticed it a couple times (sorry I am keeping an eye out for better pre-conditions)
  3. Yep :(
  4. Below

collectionAccess.collection('calculation').update({ _id: modules.collectionAccess.objectID(calculation_id)}, { $set:{client_details:client}}, function (err, res) { 
   if(err){
     logger.error(err);
     response.body = err;
     response.complete(400);
   }else{
  //code 
  }

  The column didn't exist the first time. 


Will see if I can find a pre-condition. 

Hey mate, sorry been traveling.


Finally closed my browser and updated now on 57.x. My user collection (in console 5) says there are three users but only showing two. The user I cannot see is the one I created in the scenario above. I am actively using that account. The same user is visible in console 4. 


Console V5

image




Console V4

image

Cheers Phil


Hey mate, sorry been traveling. 


Not sure if it is a specific issue with the user. Finally closed my browser and updated haha. 57.x. The collection says i have 3 users but only two are listed. The one not shown is the one I created when I created the issue initially and I am actively using it. Kid (kid_Byxytefig) See pic


image


Phil,

Please click on the button next to the "Add User" button in the user collection and try "Reset Column Preferences".

Try to reproduce the problem again and let me know if you are still seeing the issue or not?

Thanks,
Pranav
Kinvey

 

Thanks Wani, love some hotkey action. 


So found a pre-condition:

  1. Cleared all users via settings
  2. Created user using add user
  3. User was active and could authenticate but would now show in table. 
Tried refreshing table and tried doing a hard refresh of the page. Still wont show up for me. See image below, there is one user but it is not shown.

Only thing I can think of being different to other times is I have my tabs open for some time as I am in and out of console on BL. 

Hope this helps guys. 

image


Phil,

  1. Which browser you are using? What's the browser version?
  2. For which collection you are seeing this issue?
  3. Is this issue intermittent?
  4. Can you share with me the BL code that updates and adds new column?

The old version of the console is still accessible here: https://legacy.kinvey.com/. You can use it as a fallback till we resolve your issue with new console.

Thanks,
Pranav
Kinvey


 

Still not showing the third user. Strange. 


Also really minor bug but it messed up the columns until I refreshed the browswer (see first name missing and last name cut off). Not major but thought I'd share. 


image


Cheers

Phil 

Answer

Hello Phil,


The reset button has worked to clear this problem for other environments so this is puzzling. I would like to ask you to try the reset again and see if that clears the problem.


If it still doesn't clear the problem, please click the column icon (the black square next to the + Add Column" link) and this time click the "Hide All" button and go back to explore the collection. You should see no columns at that point. Then go back to the Columns popup and click the "Show All" button. Then go back to the collection and see if you see any or all columns.


If that doesn't fix the problem, then try the reset button again one more time and see if that worked. If it doesn't then we have a different problem that we will need to investigate further.


Also note that the little black square icon next to the "+ Add User" link should look like a little spreadsheet with a heading and three columns, not a black square.


If none of this works, I have another step we can take. Also, Engineering is already looking at this issue so we may know more shortly as well.


Please let me know if you have any questions, otherwise, we look forward to hearing back from you.


Regards,


Billy Gee

Fun Fact... i just cleared my browsing data and now the new row is showing up.

Hi Phil,


Can you try with latest Chrome (or latest Firefox)? I'm not seeing such an issue with Chrome 57.x.



Regards,

Wani

Hey Billy Gee


Still present


Steps I took 

1. Reset - no change

2. Hide all columns - all hidden

3. Show all columns - all shown

4. Reset - no change

5. Repeat 1-4 again - no change


Out of interest the issue is not present in Firefox haha. Screenshot is of Chrome (top) and Firefox (bottom) at the same time. This issue isn't a biggie but if it helps iron out console 5...


image


Phil,

Thanks for letting us know. Glad it is working for you.
Let us know if you face any issues again.

Thanks,
Pranav
Kinvey

 

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