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Error: connect ETIMEDOUT

 

 I would like to know how to avoid the error:

"Kinvey: The network request failed. { Error: connect ETIMEDOUT 52.1.168.159:443
  at Object.exports._errnoException (util.js:1022:11)
  at exports._exceptionWithHostPort (util.js:1045:20)
  at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1087:14)
  code: 'ETIMEDOUT',
  errno: 'ETIMEDOUT',
  syscall: 'connect',
  address: '52.1.168.159',
  port: 443 }"

This is happenning sometimes when trying to upload a video to Kinvey Files using node.js API.

The video is a mp4 of 10.9 MB.
1 Comment

Andres,

  1. Is it happening intermittently or you are seeing this issue always? There might be connectivity issues (he mobile connection is cutting out and failing as a result) or timeouts (the file takes so long to upload that the request times out).
  2. Have you tried directly uploading (Drag and Drop) a file to Files collection on the console?
  3. Can you try uploading a small video first and let me know if you get any issues?


Thanks,

Pranav


 

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