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Broadcast notifications are not reaching any device.

Hello good afternoon!


I sent a Friday broadcast notification directly from the kinvey area, and no device received the message!


It should be noted that before it worked perfectly and no changes were made, it just stopped working.


Could you verify the problem as soon as possible?

1 Comment


Can you please retry sending push notification and let us know if you don't receive it again? If it doesn't work, please provide us with following information to dig deeper into this issue.

  • Exact timestamp when you broadcast push notifications
  • Push message in the notification
  • Information about the users which are not receiving push notifications

Also, please review REST Push Guide.



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