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Kinvey Studio and Chatbot analysis

Hi, Once a Kinvey Bot is configured within a Kinvey App is it possible to then analyse a conversation based on user responses (captured as an Entity)? As an example: if the ChatBot is designed as a simple survey and asked a User where they live. Is it then possible to query the JSON conversation in Kinvey Studio and display the results in a Web bar chart. Thanks, Alan
3 CommentsSorted by Oldest First

Hi Alan,


Apologies for not getting back to you earlier!


When you log in on https://bots.nativechat.com/login and select your chatbot, you will find the "History" and "Analytics" tabs. In the "History" tab, you will find the data about all the user interactions with your chatbot. Please take a look at 'Filters" dropdown if you want to view the data for specific conversation. The 'Analytics' tab shows all the information like bot engagement, understanding and interaction in charts/ graphs presentation. Also, if you want to get the users conversation data using an API and apply queries, then please take a look at this link.


Please let me know if you have any additional questions.


Thanks,

Pranav

Kinvey

 nice

very nice

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