How to troubleshoto iPad push : Progress Kinvey

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How to troubleshoto iPad push

Gary W

started a topic about 7 years ago

Hi

I have an iPad device registered. And there is a push token in the user record. However, when I try to push to that user it doesn't show up on the device. Also I tried pushing to all users and still it doesn't show on that device even though it shows on my Android device via a different user.

How do I go about troubleshooting this situation?

Gary

1 Comment

Caroline

said about 7 years ago

Hi Gary, There are a number of reasons this could be happening. I'd try reissuing the device certificate from apple first.