I have an iPad device registered. And there is a push token in the user record. However, when I try to push to that user it doesn't show up on the device. Also I tried pushing to all users and still it doesn't show on that device even though it shows on my Android device via a different user.
How do I go about troubleshooting this situation?
Gary
1 Comment
C
Caroline
said
about 5 years ago
Hi Gary, There are a number of reasons this could be happening. I'd try reissuing the device certificate from apple first.
Gary W
I have an iPad device registered. And there is a push token in the user record. However, when I try to push to that user it doesn't show up on the device. Also I tried pushing to all users and still it doesn't show on that device even though it shows on my Android device via a different user.
How do I go about troubleshooting this situation?
Gary