As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
"A future release will provide you the ability to configure token inactivity and expiration policies for sessions." -- Just wanted to know when this will be available?
"Kinvey auth tokens are long lived, which greatly reduces the security burden on app users." -- How long does a session last for?