As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
I am using XE7. Sometimes when trying to retrieve information from the Data Store I get a "REST request failed" message. Sometimes it says "timed out" and sometimes it says "closed gracefully". I have even had a Socket Error #107 and I have no idea what that is. And, when I try again a minute later all is well. Since this request is done through XE7 and usually works is this just something I need to constantly check for? I know very little about this so was hoping you could shed some light on the issue for me. Thanks.
1 Comment
C
Caroline
said
over 8 years ago
Hi RJF,
I think that this might be a question for [RAD Studio support](https://support.embarcadero.com/Forms/product/ "RAD Studio support"), they will very likely be able to help much more effectively than we can for this particular question!
RJF