As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
Under Datastore-users I want to search by someone's user is (52b4e1744b745ee12dbd953e) and I can't!! I type in _id into the search box with the person's id, and nothing shows up. I tried IDs that are definitely there and present, and they did not show up. Is it underscore id so do I type _id when it asks me for the column? Also, the first_name search doesn't work either. What can I do?
Ariella Furman