As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
I’m currently running a build of my iPhone app that uses the Kinvey-Angular framework. All of a sudden today (without any changes from my side), my users are seeing a error coming back from Kinvey saying “The Kinvey server encountered an unexpected error. Please retry your request”.
I opened the app in the simulator and I see the following response:
{"error":"KinveyInternalErrorRetry","description":"The Kinvey server encountered an unexpected error. Please retry your request","debug":"assertion src/mongo/db/query/plan_enumerator.cpp:1011”}
API: 3
Does anyone know why something like this would just start happening without any changes from my side?
Thanks,
Bill Gloff
1 Comment
M
Mark
said
over 9 years ago
Hi Bill, are you still seeing this problem? In that case, would you mind pasting the code which makes the request?
billgloff
I’m currently running a build of my iPhone app that uses the Kinvey-Angular framework. All of a sudden today (without any changes from my side), my users are seeing a error coming back from Kinvey saying “The Kinvey server encountered an unexpected error. Please retry your request”.
I opened the app in the simulator and I see the following response:
{"error":"KinveyInternalErrorRetry","description":"The Kinvey server encountered an unexpected error. Please retry your request","debug":"assertion src/mongo/db/query/plan_enumerator.cpp:1011”}
API: 3
Does anyone know why something like this would just start happening without any changes from my side?
Thanks,
Bill Gloff