Dear All,

I'm facing the following error while trying to contact with Kinvey business logic for my project, appreciate your recent feedback as it's blocking our project activity for now.



com.kinvey.business_logic.collection_access.CollectionAccessException: java.net.SocketTimeoutException: Timeout while fetching URL: https://kmongo.kinvey.com/xxxxxxxxxxxx/brand/findOne

at com.kinvey.business_logic.collection_access.MongoRequest.getOne(MongoRequest.java:193)

at com.kinvey.business_logic.collection_access.Collection.findOne(Collection.java:110)



Please advise the soonest.



Regards,

I.Issa

Hi Ismail,

I wanted to let you know that we're working on this- it appears to be an issue that many people are having across the board and we're working on a fix. I'll keep you posted.

Thanks Caroline, Please let me know the soonest you reached a solution for this.



Regards,

Hi Ismail,

We rolled out a fix- can you let me know if you're still having trouble?

Hi Caroline, it's working fine now, thanks for your effort