As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
I don't believe it's possible for the moment, but I think that's something we can implement something of that nature in the future.
Is there a specific use case that you are having trouble with that I can help you with in the interim?
No, thank you. Search is sometimes difficult when I don't know the case.
Is it possible to remove the "case sensitive" in the data magenement the search box ?