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Unable to set custom "From" and "Reply to" email in Reset Password Email configuration

Hi Kinvey Support Team,



I want to set custom "From" and "Reply to " emails in Reset Password Email Engagement console but it throws a error 

"An unknown error has occurred while making request. The server responded with status code 500."


Here i attached a screenshot of it. So please tell me what is the problem.


Thank You.

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(221 KB)

Hi Sukhpal,


I was able to insert the same details (custom "From" and "Reply to " emails) in a test app and save it successfully.


Can you retry this once? Also, for the next attempt, if you can capture the screenshot with error output in Chrome's developer console, that could be helpful.


Regards,

Wani

Kinvey Support

Hi aniruddha wani,


I already attached a screenshot of error output.


facing the same problem ...

Hi Sukhpal,


Can you add support@kinvey.com as a collaborator on your environment? That way, I can take a look at this first hand and help out.



Regards,

Wani

same error fired when add support@kinvey.com as a collaborator 

I will escalate this issue and update you as soon as possible.



Regards,

Wani

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