As of April 12th, you must go to Progress SupportLink to create new support cases or to access existing cases. Please, bookmark the SupportLink URL and use the new portal to contact the support team.
I'm sure everybody has experienced that data model and test data organically grow and develop during the entire project. Fields are created, moved, changed, and populated with dev data. The tool needs to support this flow. Currently it makes all of these tasks awkward and confusing. I ended up maintaining my own json files for data model definition and continuously clear and reimport them with data changes thus bypassing console and Kinvey Studio interfaces. This creates a lot of frustration and i hope wasn't the intent of Progress.
There are several serious bugs around data model creation between the console and KinveyStudio.